Return & Exchange
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To have a whole new and easy shopping experience at home, the Accoutre provides 15 days return and exchange policy for you. We will provide courier service and cover all the charges for shipment in case of return & exchange.

Important : Exchanges / returns will only be processed if the returned merchandise is unused / unwashed and with all original accessories i.e tags, labels & poly bag etc.

Exchange Policy:

1. What if I need to replace the product Size?

  • If the size you ordered doesn’t fit you, simply
  • Pack the product in its original package with accompanying tags.
  • We will send you new product first (depending on the availability).    
  • And you can give the old one back to our representative delivering the new size , EASY & SIMPLE !!

please note that this process may take 4-6 working days.

2. What if I wish to exchange the product with other product(s)?

  • If you don’t like the product you ordered and wish to exchange it with other product or products, simply
  • Pack the product in its original package with accompanying tags.
  • We will send you new product first (depending on the availability).    
  • And you can give the old one back to our representative delivering the new size , EASY & SIMPLE !!   

Return Policy:

1. What if I wish to return my product?

  • If you find your product unsatisfactory and wish to get refund, simply
  • We Will send our representative to your address to pick our product ourselves and return your payment
  • Only delivery charges will be charged.

2.How will I get My refund?

There are two options for refund:

Coupon Code
Cash Back

  • What’s Coupon Code?

You can get the refund amount by getting a coupon code equivalent to the amount you purchased. You can later on use that coupon code to buy anything from our website.

  •  What’s Cash Back?

If you don’t want the refund via coupon code and wish to get the money back, then we can transfer you the amount via Bank transfer or Easy Pasa.

 please note that this process may take 5-10 working days.

 

Accoutre has full rights to update Return and Refund policy without any prior notice.

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