1.⁠ ⁠General — Information on this site is provided in good faith and may change without notice; errors & omissions excepted (E&OE).


 2.⁠ ⁠Independent Reseller — Accoutre Clothing is an independent retailer and is not an authorized dealer for any brand unless explicitly stated on the relevant product page.


 3.⁠ ⁠Trademarks — Brand names, logos, and product names are used for identification only; no affiliation, sponsorship, or endorsement is implied.


 4.⁠ ⁠Authenticity — To the best of our knowledge and ability, the products we sell are genuine(unless stated otherwise in product description) and sourced from reputable local wholesalers. We take reasonable steps to verify authenticity and maintain supplier invoices. If you believe an item is not genuine, contact us promptly— we will investigate and, if confirmed, provide a full refund or exchange in line with our Returns & Exchanges policy. Nothing in this policy limits your statutory rights.


 5.⁠ ⁠Warranty — Unless expressly stated, manufacturer/distributor warranties may not apply; our store’s Returns & Exchanges policy applies.


 6.⁠ ⁠Missing Tags / Sold-As-Is — Some items may be sold as-is (e.g., missing brand/care tags); this will be disclosed on the product page and invoice; no brand/distributor warranty applies to such items.


 7.⁠ ⁠Sizing — Sizing may vary by brand/style; measurements are approximate and for guidance only.


 8.⁠ ⁠Color & Images — Colors can vary due to lighting and screen settings; images are for reference and minor variations may occur.


 9.⁠ ⁠Care Information — Follow care labels where present; where labels are missing, any care advice we provide is informational only.


10.⁠ ⁠Pricing & Promotions — Prices are set independently by Accoutre Clothing and may change without notice; discounts and promotions cannot be combined unless stated.


11.⁠ ⁠Availability & Order Acceptance — Stock is limited; order confirmation acknowledges receipt only—your order is accepted when we dispatch.


12.⁠ ⁠Returns & Exchanges — Returns/exchanges within 14 days for unworn items with original tags/receipt; sold-as-is items are eligible only for exchange due to manufacturing defects (where stated).


13.⁠ ⁠Defects Window — Manufacturing defects must be reported within 5 days of delivery/purchase with proof (photos/receipt).


14.⁠ ⁠Hygiene Exceptions — For hygiene reasons, certain categories (e.g., underwear, socks) are final sale unless defective as per policy.


15.⁠ ⁠Shipping & Delivery — Delivery timelines are estimates; delays may occur; risk passes on delivery; report transit damage within [24] hours.


16.⁠ ⁠Cash on Delivery (if applicable) — COD orders may require phone/WhatsApp verification; refused/undeliverable COD may lead to account restrictions.


17.⁠ ⁠Taxes & Invoices — Prices are in PKR and include/exclude taxes as indicated on the invoice; official invoice available upon request.


18.⁠ ⁠User Reviews / Content — We may moderate or remove abusive, misleading, or infringing content posted by users.


19.⁠ ⁠Privacy & Cookies — We use cookies and process personal data according to our Privacy Policy; by using this site, you consent to such use.


20.⁠ ⁠Limitation of Liability — To the maximum extent permitted by law, Accoutre Clothing is not liable for indirect or consequential losses; liability is limited to the amount paid for the product.


21.⁠ ⁠Compliance & Governing Law — Policies are subject to applicable consumer protection and competition laws; disputes are governed by the laws of Pakistan.

22.⁠ ⁠Contact & Complaints — For questions or complaints, contact us at 0335 5765923; we aim to respond As soon as possible.